FAQS

How do I place an order?
Simply browse our collections, add items to your cart, and proceed to checkout.

What payment methods do you accept?
We accept secure online payments including UPI, credit cards, debit cards, net banking, and wallets.

Can I cancel my order?
Orders can be canceled only before they are shipped. Once shipped, cancellation is not possible.

How do I request a return or exchange?
You can request a return or exchange within 7 days of delivery by contacting our support team.

Are Lora Halle products authentic?
Yes, all Lora Halle products are 100% authentic and designed exclusively for our brand.